Derek Moore, THE PRESS DEMOCRAT
About 5 percent of eligible business and residential customers so far have opted out of Sonoma County’s start-up public power agency, some over concerns the service won’t be as reliable as PG&E.
Sonoma Clean Power projects about 20 percent of eligible customers ultimately will opt out of the service, which launches May 1. About 24,000 potential customers — most of them businesses — are part of the first wave of service.
Geof Syphers, CEO of the power startup, said a “handful” of potential customers who received letters detailing the program cited reliability concerns as their reason for declining the service.
Under Sonoma Clean Power, PG&E would continue to provide services such as billing, metering and grid maintenance. Syphers said the “reality” is that “all aspects of reliability will be handled by PG&E in exactly the same way they are handling them now.”